Papers with conversational engagement
Moderation Matters: Measuring Conversational Moderation Impact in English as a Second Language Group Discussion (2025.findings-acl)
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| Challenge: | Existing tools for ESL assessment focus on writing skills and lack in support for dynamic spoken interactions. |
| Approach: | They propose an approach that integrates automatic ESL dialogue assessment and a framework that categorizes moderation strategies to assess conversational engagement and moderation effectiveness. |
| Outcome: | The proposed approach integrates automatic ESL dialogue assessment and categorizes moderation strategies. |
RoomReader: A Multimodal Corpus of Online Multiparty Conversational Interactions (2022.lrec-1)
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Justine Reverdy, Sam O’Connor Russell, Louise Duquenne, Diego Garaialde, Benjamin R. Cowan, Naomi Harte
| Challenge: | The corpus of multimodal, multiparty conversational interactions explored in RoomReader can be used to study a wide range of phenomena in online multimodal interaction. |
| Approach: | They propose to use RoomReader to explore multimodal cues of conversational engagement and behavioural aspects of collaborative interaction in online environments. |
| Outcome: | The corpus was developed within the wider RoomReader Project to explore multimodal cues of conversational engagement and behavioural aspects of collaborative interaction in online environments. |
Minimal Yet Big Impact: How AI Agent Back-channeling Enhances Conversational Engagement through Conversation Persistence and Context Richness (2024.findings-emnlp)
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| Challenge: | Increasing use of AI agents in conversational services highlights the importance of back-channeling (BC) as an active listening strategy to enhance conversational engagement. |
| Approach: | They conducted an experiment with 55 participants to evaluate conversational engagement using both quantitative and qualitative metrics. |
| Outcome: | The results show that the Todak_BC and TodAK_NoBC groups have significantly higher conversational engagement than the Todask_NoB. |